SERVICE DETAIL

Voice & Phone Agents

Production-grade voice AI that actually answers the phone and gets things done.

Overview

Our voice agents handle real customer interactions with natural conversation flow, context awareness, and seamless integrations with your existing scheduling and CRM systems. Built for reliability with sub-second latency and 99.9% uptime.

Key Features

Natural Conversation

Human-like speech patterns with interruption handling and context retention

Multi-Language Support

Fluent in 20+ languages with automatic detection and switching

Calendar Integration

Direct booking into Calendly, Acuity, Square, and custom systems

Call Analytics

Full transcripts, sentiment analysis, and conversion tracking

Custom Workflows

Programmable call flows with conditional logic and API triggers

Failover & Escalation

Smart handoff to human agents when needed

Technical Architecture

1. Twilio/SignalWire SIP Trunk → WebRTC
2. Real-time STT (Deepgram/Assembly)
3. LLM Processing (GPT-4/Claude)
4. Context Management & State
5. TTS Generation (ElevenLabs/PlayHT)
6. Audio Stream → Caller

Use Cases

  • Appointment scheduling for medical practices
  • Restaurant reservations and order taking
  • Lead qualification for sales teams
  • Customer support tier-1 deflection
  • After-hours call handling
  • Multi-location call routing

Pricing

Pilot
$2,500
2-week implementation, single number
Production
$5,000/mo
Unlimited calls, 5 concurrent lines
Enterprise
Custom
White-label, on-premise deployment

Ready to deploy?

Let's build a voice agent that actually works for your business.

Request a Strategy Session